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    Privacy Policy

    Data processed in line with GDPR.

    Last updated: September 2026

    As ITEAMS S.R.L. (CUI: 51852945, Nr. Reg. Com. J2025037416004), a Romanian IT outsourcing company based in Voluntari, Ilfov, we are committed to protecting the privacy and security of all personal data we process. This privacy policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Romanian national data protection laws.

    1. About Iteams.ro

    ITEAMS S.R.L. is a Romanian company registered in 2025, with its office at STR. EMIL RACOVIȚĂ, NR. 45, ORAȘ VOLUNTARI, JUDEȚUL ILFOV. We provide IT infrastructure, operations, and outsourcing services to businesses.

    2. Data Controller Information

    Company Name: ITEAMS S.R.L.

    Fiscal Code: 51852945

    Registry Number: J2025037416004

    Address: STR. EMIL RACOVIȚĂ, NR. 45, ORAȘ VOLUNTARI, JUDEȚUL ILFOV

    Industry: Other information technology and computer service activities (CAEN 6290)

    For privacy-related inquiries, please contact us at the address above or by email at contact@iteams.ro.

    3. Legal Framework and Compliance

    As a Romanian company, we comply with the General Data Protection Regulation (GDPR) as implemented through Romanian Law No. 190/2018. Romania's Data Protection Authority (ANSPDCP) enforces these regulations, and we process personal data in line with these requirements.

    4. Personal Data We Collect

    Client Information

    • Contact Details: Names, email addresses, phone numbers, business addresses
    • Business Information: Company names, organizational details, project specifications
    • Technical Requirements: System specifications, project documentation, integration requirements
    • Financial Information: Billing details, payment information, invoice data
    • Communication Records: Email correspondence, meeting notes, project communications

    Website Visitors

    • Technical Data: IP addresses, browser information, device identifiers
    • Usage Analytics: Website interaction data, page views, session duration
    • Cookies and Similar Technologies: Browser storage needed for the site to work, Google reCAPTCHA on forms, cookieless Vercel analytics and, only with your consent, Google Analytics and Google Ads cookies (see Cookies)
    • Form Attribution: When you submit a form, we record the landing and referring page, your browser user agent, and campaign parameters (UTM tags and ad click identifiers) from your visit
    • Location Data: General geographic location based on IP address

    Employee and Contractor Data

    • Personal Information: Names, contact details, identification documents
    • Professional Data: CVs, qualifications, work history, performance evaluations
    • Project Assignment: Team allocations, skill assessments, project participation records

    5. Legal Basis for Processing

    We process personal data based on the following legal grounds:

    Contractual Necessity

    Processing required to fulfill our IT outsourcing service contracts, including project delivery, technical support, and client communication.

    Legitimate Interests

    Processing necessary for our business operations, including service improvement, security measures, fraud prevention, and internal administration.

    Consent

    Where you have explicitly agreed to specific processing activities, such as marketing communications or optional service features.

    Legal Obligations

    Processing required by Romanian law, EU regulations, or industry compliance requirements.

    6. How We Use Your Data

    Service Delivery

    • Providing contracted IT outsourcing services and technical support
    • Project management and development activities
    • Quality assurance and testing procedures
    • Client communication and progress reporting

    Business Operations

    • Financial transactions and billing processes
    • Performance monitoring and service improvement
    • Security management and access control
    • Legal compliance and regulatory reporting

    Communication and Marketing

    • Responding to inquiries and service requests
    • Providing technical documentation and updates
    • Marketing communications (with appropriate consent)
    • Industry event notifications and thought leadership content

    Recipients and Service Providers

    • Vercel: website hosting and cookieless web analytics
    • Supabase: storage of contact form and demo registration submissions
    • Google (reCAPTCHA): spam and abuse protection on forms
    • Google (Tag Manager, Analytics, Ads): analytics and conversion measurement, only with your consent
    • Email provider: delivery of contact form messages to our inbox

    Some of these providers may process data outside the European Economic Area. Where this happens, the transfer relies on the safeguards provided in Chapter V of the GDPR, such as an adequacy decision or Standard Contractual Clauses.

    7. Your Rights Under GDPR

    As a data subject, you have the following rights:

    Access and Portability

    • Right to Access: Request copies of your personal data
    • Right to Portability: Transfer your data to another provider

    Correction and Deletion

    • Right to Rectification: Correct inaccurate data
    • Right to Erasure: Request deletion under certain circumstances

    Processing Control

    • Right to Restrict Processing: Limit how we use your data
    • Right to Object: Object to processing based on legitimate interests

    Automated Decisions

    • Protection against automated processing and profiling
    • Right to human review of automated decisions

    To exercise these rights, contact us using the details provided above. We will respond within one month of receiving your request. You also have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP, www.dataprotection.ro).

    8. Data Security Measures

    We apply technical and organizational measures to protect your personal data:

    Technical Safeguards

    • Encryption: Encryption in transit and at rest
    • Access Controls: Access control and least privilege
    • Regular Updates: Security patching and system updates

    Organizational Measures

    • Data Minimization: Collection and processing limited to necessary purposes
    • Incident Response: Procedures for data breach notification, in line with GDPR requirements

    9. Cookies / Cookie-uri

    Cookie-uri și stocare locală

    Folosim cookie-uri și stocare locală în browser (localStorage, sessionStorage). Cele necesare funcționează fără acord. Cele de analiză și de marketing se activează doar dacă le accepți în bannerul de cookies, pe categorii.

    Necesare

    Mereu active, fără ele site-ul sau accesul la demo nu funcționează.

    NumeUndeDuratăScop
    iteams_consentlocalStorage, iteams.ro6 luniAlegerea ta privind cookie-urile (categorii, data, versiunea). După 6 luni te întrebăm din nou.
    iteams_demo_itrac, iteams_demo_ads, iteams_demo_pulselocalStorage, iteams.ro30 de zileMarcaj că te-ai înregistrat la demo, ca butonul să deschidă direct demo-ul.
    iteams_demo_accesscookie pe site-urile demo iTRAC, Ads și Pulse30 de zileAccesul la demo după înregistrare.
    iteams_attribution_sessionsessionStorage, iteams.ropână închizi browserulPagina de intrare și parametrii campaniei din vizita curentă, trimiși doar dacă ne trimiți un formular.
    iteams_hero_played__*sessionStorage, iteams.ropână închizi browserulVideoul de deschidere rulează o singură dată pe sesiune.
    Google reCAPTCHAgoogle.comconform GoogleProtecție împotriva spamului pe formulare; se încarcă doar pe paginile cu formular.

    Analiză

    Doar cu acordul tău (categoria Analiză).

    NumeUndeDuratăScop
    _ga, _ga_*cookie, iteams.ro (Google Analytics 4)până la 2 aniStatistici agregate despre vizite și paginile văzute.

    Vercel Web Analytics și Vercel Speed Insights măsoară vizitele și viteza paginilor fără cookie-uri și fără identificatori stocați pe dispozitivul tău; datele sunt agregate.

    Marketing

    Doar cu acordul tău (categoria Marketing).

    NumeUndeDuratăScop
    _gcl_au, _gcl_aw, _gcl_gbcookie, iteams.ro (Google Ads)90 de zileMăsurarea conversiilor din reclamele Google Ads.
    Enhanced Conversionstrimis către Google la trimiterea unui formularconform GoogleEmailul și telefonul din formular, transformate ireversibil (hash SHA-256) înainte de trimitere, ca Google să poată asocia conversia cu un click pe reclamă.
    iteams_attributionlocalStorage, iteams.ro90 de zileSursa vizitei (gclid, gbraid, wbraid, fbclid, li_fat_id, parametri utm_*, pagina de intrare, site-ul de proveniență), ca să știm ce campanie a adus o cerere trimisă mai târziu.

    Dacă refuzi, nu pornește nicio etichetă Google de analiză sau de marketing. Se încarcă doar scriptul Google Tag Manager, fără cookie-uri.

    Înregistrarea la demo

    Când te înregistrezi pentru acces la un demo, păstrăm numele, prenumele, telefonul, emailul și sursa vizitei, ca să te contactăm despre produs. Le păstrăm cel mult 24 de luni de la înregistrare, apoi le ștergem. Poți cere oricând ștergerea lor, conform drepturilor de mai sus.

    Cum îți schimbi alegerea

    Folosește linkul „Setări cookies” din subsolul oricărei pagini. Dacă retragi acordul pentru marketing, ștergem din browser parametrii de atribuire păstrați 90 de zile.

    Cookies and local storage

    We use cookies and browser storage (localStorage, sessionStorage). The necessary ones work without consent. Analytics and marketing are switched on only if you accept them in the cookie banner, per category.

    Necessary

    Always on; without them the site or demo access does not work.

    NameWhereDurationPurpose
    iteams_consentlocalStorage, iteams.ro6 monthsYour cookie choice (categories, date, version). After 6 months we ask again.
    iteams_demo_itrac, iteams_demo_ads, iteams_demo_pulselocalStorage, iteams.ro30 daysMarks that you registered for the demo, so the button opens the demo directly.
    iteams_demo_accesscookie on the iTRAC, Ads and Pulse demo sites30 daysDemo access after registration.
    iteams_attribution_sessionsessionStorage, iteams.rountil you close the browserLanding page and campaign parameters of the current visit, sent only if you submit a form.
    iteams_hero_played__*sessionStorage, iteams.rountil you close the browserThe opening video plays once per session.
    Google reCAPTCHAgoogle.comset by GoogleSpam protection on forms; loaded only on pages with a form.

    Analytics

    Only with your consent (Analytics category).

    NameWhereDurationPurpose
    _ga, _ga_*cookie, iteams.ro (Google Analytics 4)up to 2 yearsAggregated statistics about visits and pages viewed.

    Vercel Web Analytics and Vercel Speed Insights measure visits and page speed without cookies and without identifiers stored on your device; the data is aggregated.

    Marketing

    Only with your consent (Marketing category).

    NameWhereDurationPurpose
    _gcl_au, _gcl_aw, _gcl_gbcookie, iteams.ro (Google Ads)90 daysMeasuring conversions from Google Ads.
    Enhanced Conversionssent to Google when you submit a formset by GoogleThe email and phone from the form, irreversibly transformed (SHA-256 hash) before sending, so Google can match the conversion to an ad click.
    iteams_attributionlocalStorage, iteams.ro90 daysVisit source (gclid, gbraid, wbraid, fbclid, li_fat_id, utm_* parameters, landing page, referring site), so we know which campaign brought a request sent later.

    If you reject, no Google analytics or marketing tag runs. Only the Google Tag Manager script loads, without cookies.

    Demo registration

    When you register for demo access, we keep your first and last name, phone, email and the visit source, to contact you about the product. We keep them for at most 24 months from registration, then delete them. You can ask us to delete them at any time, under the rights described above.

    How to change your choice

    Use the “Cookie settings” link in the footer of any page. If you withdraw marketing consent, we delete the attribution parameters kept for 90 days from your browser.

    10. Contact Information

    For any privacy-related questions, concerns, or requests, please contact us at:

    ITEAMS S.R.L.

    STR. EMIL RACOVIȚĂ, NR. 45

    ORAȘ VOLUNTARI, JUDEȚUL ILFOV

    Cod Fiscal: 51852945

    Nr. Reg. Com.: J2025037416004

    Contact us for privacy inquiries.